Customer's and employee's safety is the first priority for JetBlue Airlines and they continue to take a multi-layered approach in guidance from the CDC and the health specialist. JetBlue Airlines has raised the bar and set new standards in the airline industry. For everyone's safety and health, JetBlue Airlines is following all the safety measures from ground to air.
Precautions Taken by Jetblue Airlines
Conducting Temperature Checks
JetBlue Airline is checking the temperatures of all the customers- facing crewmembers as extra protection to provide safe and healthy flight journey. All the crewmembers are advised not to work if they are not feeling well. All the passengers are also advised to monitor their health and reschedule heir travel if feeling sick.
Paid Sick Leaves
JetBlue Airlines is providing paid sick leaves to the crew members who are unable to work. 14 days sick time paid leaves will be provided to the employees diagnosed with coronavirus.
To ensure safety and health of all the crewmembers, proper cleaning kits are provided for use onboard. The disinfectant kits contain sanitizer spray and disinfectant wipes.
All JetBlue Airlines crewmembers are required to wear face coverings or mask while they are at work. A face covering must cover the nose and mouth properly.
All the travellers of 2 years or older must wear face-covering throughout their flight journey.
Common surfaces like kiosk, gate counters, help desks and other counters inside airport terminals are frequently cleaned and sanitized by the disinfectant.
Providing Personal Protection Packs to Teh Customers
Before boarding, JetBlue Airlines is distributing personal protection packs which include hand sanitizer and two disinfectant wipes for the customers on board.
Increased Aircraft Cleaning
Aircraft cleaning procedure has been increased and is done before every flight and overnight. All the touch surfaces like tray tables, lavatories, seat covers, seatbelts, armrests are disinfected and sanitized.
Electrostatic Sprayers to Disinfect
Electrostatic sprayers are used in all the aircraft cabins during overnight deep cleanings. All the aircraft are equipped with hospital-grade HEPA air filters.
Blocking Middle Seats
JetBlue Airlines has blocked the middle seats on larger aircraft and aisle seat on smaller aircraft to maintain social distancing among the travellers.
It is mandatory for all the travellers to complete the coronavirus health declaration form that acknowledges that you are not tested positive or have any symptoms of Coronavirus.
Back to Front Boarding
JetBlue Airlines has implemented a back-to-front boarding process for most customers to minimize passing in the aisle.
Find updated information's customers can visit JetBlue Official site. Also find latest deals and offers from jetblue airlines and make your reservations. For any other queries customers may also call on dedicated jetblue customer care number. They are available 24*7 for its customers help and support.
Mandatory Requirements for Traveling on a Partner Airlines
Travelers on an itinerary that involves flight travel with a JetBlue Airline flight partner are recommended to:
- Be in regular contact with the partner airline directly (either by calling them) or via their official website to get detailed info on their current travel guidelines.
- Verify current government regulations for your final destination and any connecting points.
Each traveler is responsible for ensuring that they have the necessary testing documentation and PPE (personal protective equipment) for the duration of their trip.
Updated mask policy
As per the Transportation Security Administration's guidance, the wearing of a mask will be optional on JetBlue with effect from April 2022. However, customers and crew members are welcome to continue wearing masks in JetBlue terminals and onboard JetBlue flights.
Customers and crewmembers traveling internationally are requested to keep a mask with them, regardless of whether or not the US rule changes.
Skip the (phone) line
Calling on JetBlue Airlines booking helpdesk is a faster and easier method to change, cancel and manage flights on jetblue.com and the JetBlue app. You can do some of the things mentioned below:
- Book, change, or cancel flights
- Select or switch seats
- Add bags
- Add extras like Even More Space or pets
- Update traveler details
- Add KTN & TrueBlue numbers
If you're unable to manage your travel online or need additional support from JetBlue Airlines, you can reach out to a Customer Support representative via live chat at the 'contact us' section or via JetBlue mobile app.
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