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Aeromexico Airlines Reservations

aeromexico airlines manage booking

Aeromexico is the major airline of Mexico launched in 1934 with the main hub at Mexico City International Airport. It has established three subsidiaries Aeromexico Connect, Aeromexico Contigo and Aeromexico Express. It is a part of Group Mexico and the founder participant of Sky Team, a universal alliance of airlines. It operates about 72 flights across more than 90 destinations in America, Asia and Europe from Mexico City, Guadalajara and Monterrey.

Aeromexico Destinations

Aeromexico airline flies to almost 43 domestic destinations and 41 international destinations within 22 countries.

ArgentinaBuenos Aires
BrazilSao Paulo
CanadaMontreal, Toronto, Vancouver
ChileSantiago de Chile
ColombiaBogota, Medellin
Costa RicaSan Jose
Dominican RepublicSanto Domingo
El SalvadorSan Salvador
GuatemalaGuatemala City
HondurasSan Pedro Sula
Mexico Acapulco Aguascalientes Campeche Cancun Chetumal Chihuahua Ciudad del Carman Ciudad Juarez Ciudad Obregon Culiacan Durango Guadalajara Hermosillo Huatulco Ixtapa La Paz Leon Los Mochis Manzanillo Matamoros Mazatlan Merida Mexicali Mexico City Minatitlan Monterrey Morelia Nuevo Laredo Oaxaca Puebla Puerto Vallarta Queretaro Reynosa San Jose del Cabo San Luis Potosi Tampico Tapachula Tijuana Torreon Tuxtla Gutierrez Veracruz Villahermosa Zacatecas
South KoreaSeoul
SpainBarcelona, Madrid
United KingdomLondon Heathrow
United States Austin Chicago Dallas Denver Detroit Fresno Houston Las Vegas Los Angeles Miami New York City Orlando Sacramento Salt Lake City San Antonio San Francisco Seattle/ Tacoma

How to make Aeromexico Airlines Flight Reservations?

Aeromexico Airlines flight reservations provide the flight tickets at the cheapest price and this is what makes it different from other airlines. Passengers can get flight tickets online, through an app or by visiting the airport. Below are some of the methods in which you can book your flight tickets according to your comfort and convenience.

Reservations via Aeromexico Official site

Customers can make hassle-free flight reservations through the official site of Aeromexico airlines by following some easy steps:

  1. Go to the Aeromexico official site.
  2. On the homepage, select the option "flights".
  3. Enter all necessary details: name, destinations, dates, no. of passengers etc.
  4. Choose the type of trip, one-way, round-trip, multi-city from the drop-down list.
  5. Then all available flights will appear on the homepage.
  6. Choose the flight that suits you.
  7. Select the payment option and proceed to pay
  8. Once complete the process, you will receive a confirmation number on your email id.
Reservations via Mobile App

Aeromexico has also developed an app to make your bookings easy and comfortable. Travellers can book their flight tickets online by just downloading and signing the app app in their Android or IOS mobile phones.

Reservations at Airport

Travellers can purchase Aeromexico flight tickets from the Aeromexico ticket office in their city, if available. Visit the airport and book your flight tickets by giving your details to a person available at the ticket counter of the airport.

Baggage Policy of Aeromexico Airlines

Carry-on Baggage Policy
  • Passengers travelling in Aeromexico airlines are allowed to carry one personal item and one standard carry-on bag for free.
  • The maximum dimension of personal item and carry-on bag should be 21.5*15.7*10 inches or 55*40*25cm.
  • The weight of carry-on bag should not be more than 22 pounds or 10 kg.
  • Two items are permitted for free including a stroller, bassinet and diaper bag.
Checked Baggage Policy
  • All checked bag must have maximum linear dimension of 62 inches or 158 cms.
Within Mexico
  • Basic Fare: no bag is included
  • Main Cabin: passengers can carry one bag of 55 pounds or 25kg.
  • Clase Premier: passengers can carry two bags each weighing 70 pounds or 32kg.
Between Mexico, US and Canada
  • Main Cabin: no bags are included
  • Clase Premier: passengers can carry two bags each weighing 70 pounds or 32kg.
Between Mexico and Central America
  • Main Cabin: passengers can carry one bag of 50 pounds or 23kg.
  • Clase Premier: passengers can carry two bags each weighing 70 pounds or 32kg.
Between Mexico and South America
  • Main Cabin: passengers can carry one bag of 50 pounds or 23kg.
  • Clase Premier: passengers can carry two bags each weighing 70 pounds or 32kg.
Between Mexico and Europe
  • Basic Fare: no bags are included
  • Main Cabin: passengers can carry one bag of 50 pounds or 23kg.
  • Clase Premier: passengers can carry two bags each weighing 70 pounds or 32kg.
Between Mexico and Asia
  • Main Cabin: passengers can carry two bags, each weighing 50 pounds or 23kg.
  • Clase Premier: passengers can carry three bags, each weighing 70 pounds or 32kg.

Fare Options on Aeromexico Airlines

Aeromexico airlines reservations provide different kinds of air tickets to the passengers.

Basic Fare
  • Tickets are limited and assigned randomly.
  • It cannot be upgraded to AM Plus or Class Premier.
  • A Traveler is allowed only one carryon bag.
  • Ticket is non-refundable.
Classic Fare
  • Seats to the Passenger are provided according to his/her demand.
  • This type of fare tickets can be upgraded to AM Plus or Clase Premier.
  • Earn points for Club Premier (A flyer program for frequent air traveller).
  • The traveller having Classic fare ticket can go with one carryon along with one checked baggage.
  • It is refundable without any extra charge.
Flexible Fare:
  • Traveller sits on the seat which he preferred.
  • Earn Club Premier Points.
  • Traveller is allowed to carry one bag with one checked baggage.
  • The Flexible fare ticket allows the traveller to change date and time of his journey without any extra charge.
  • Tickets are refundable but will be credited to the airline for your next journey.
AM Plus Fare:
  • Traveller may have a seat of his own choice, if available.
  • Seats have large legroom to relax which adds an extra comfort.
  • Passengers can take benefits of Sky Priority at Airport.
  • Checked Baggage is allowed
  • Traveller has freedom to change date and time.
  • It is refundable with no cancellation fees.
Comfort Fare Reservation:
  • This ticket allows two checked baggage with one carry bag weighing 18 kg.
  • Seats are allotted in Premier cabin with the salon Premier, if available.
  • Sky Priority is provided
  • It is non-refundable.
Premier Fare Reservation:

Aeromexico’s Club Premier is the first frequent programme established in Latin America. Passengers flying with Aeromexico can earn premier points for flying with Aeromexico airlines, all Sky Team member airline and other partners. If you are looking for a new program for Sky Team redemptions, then Aeromexico’s club premier is the best option. You can earn and redeem Aeromexico points in various ways.

Crediting Sky Team flights to Club Premier, several transferable points are also partner with Aeromexico Airlines. No matter whether you are travelling with Aeromexico airline or its partner airlines, customers are allowed one stopover per round trip award, which is a great deal for every customer. Even on shorter trips with Aeromexico Airlines, you can choose this option over a conventional award ticket.

Aeromexico members can and earn Aeromexico miles points and use these Club Premier points to get free Aeromexico flights and other affiliated airlines as well.

Aeromexico Cancellation and Refunds

Aeromexico has a flexible managing flight booking policies which one can opt for cancelling or changing their flight reservations. Customers can cancel their flights easily and can claim for refunds as well.

How to Cancel the Aeromexico Flights?

We are aware of the fact that your plans might get changed due to which you have to cancel your travelling plans as well. If you no longer wish to travel with the airlines, then it is important to be aware of all the details of the cancellation policy of the airline.

Travelers can avail for full refund only if the cancellation of flight bookings is done within 24 hours of purchases. Customers can cancel their flight reservations in many ways. Aeromexico allows you to cancel your bookings through Aeromexico official website, through Aeromexico mobile app, etc. In case of flight cancellation after 24 hours of purchase, passengers need to click on the option "manage booking". For refunds, travelers need to submit the online "refund" form. Customers can also contact the customer support team of the airline for flight cancellation and refunds.


The cancellation policy depends on the fare and the flight class:

  • Basic fare, classic fare, Aeromexico plus fare, comfort fare: is non refundable.
  • Flexible fare and premier fare: Is free.

Steps to Cancel Aeromexico Flights

  • Visit the official website of Aeromexico Airlines
  • Select the option "manage bookings"
  • Enter all the necessary details> click on the option "find"
  • Click on the option "cancel" > confirm the cancellation.

Check-in Options

When travelling in Aeromexico Airlines, various options are available for passengers to check-in before or after arriving at the airport.

Web Check-in
  • With web check-in facility, travellers can print their boarding pass 48 hours before the scheduled time for domestic flights and 24 hours before the scheduled departure time for international flights.
  • Web check-in closes 2 hours before the scheduled flight departure.
Web check-in is available only if:
  • The flight ticket is electronic and the bookings cannot have more than 6 passengers.
  • The flight reservations should not have special facilities or services like infants, unaccompanied minor, pets, etc.

Passengers are advised to arrive at the boarding gate at least 45 minutes before the flight departure.

Mobile Check-in
  • With Aeromexico Airlines mobile check-in, customers can get their boarding pass directly on their android or IOS mobile phones.
  • For domestic Aeromexico flights, mobile Check-in starts 48 hours before the scheduled departure and for international flights, it starts 24 hours before the departure time and closes 1 hour prior to the flight.
Kiosk Check-in
  • Use of automated Kiosk check-in option saves your time at the airport.
  • Airport Kiosk check-in is available between 1 day and 2 hours before the scheduled flight departure.

Aeromexico Latest Safety Measures for Passengers

The air travel industry has faced a lot of problems because of COVID-19. Now to fill the incurred loss, Aeromexico and other airlines have started their services with proper precautions and safety measures. Due to the Coronavirus outbreak, Aeromexico airlines has made many changes in its policies, flight schedules and is taking various safety measures for passenger’s and employee’s protection.

  • For customer’s satisfaction and convenience, proper social distancing is maintained at the airports, all the seats, sofas are properly sanitized and cleaned
  • The use of face masks is mandatory in all the Aeromexico flights
  • Everything in aircraft including seats, tray tables, etc. have been cleaned and sanitized.
  • All flight attendants must wear masks, gloves and avoid any kind of touch

Many changes in both domestic and international operations have been made due to Coronavirus. All the flights to Tokyo, Caribbean, Barcelona, London, Sao Paulo, etc. have been suspended and all the operations will resume from July 1.

Changes have been made in Domestic operations until 30 June 2020. The flight departing from Mexico City (Leon, Queretaro, Aguascalientes and San Luis) will resume its operations from June 8 with 7 frequencies per week.

Aeromexico Frequently Asked Questions

For Basic fare on AeroMexico flights are not changeable. And for classic fare one may charge upto $300 USD.

Travelers need to choose the option of easy refund at the time of AeroMexico airlines reservations to avail the refunds at the time of cancellation. In order to get a refund, you have to cancel your bookings at least 12 hours before the scheduled departure time.

AeroMexico Airlines do have their flexible and interesting policies for personal items and carry-on items. AeroMexico baggage fees are not that much, it is pretty normal. It allows the customers to carry one free carry on, one free personal item and your first checked baggage starts at $30.

Fortunately, AeroMexico airlines reservations provide amazing in-flight service, amenities and entertainment. From comfortable seats, delicious meals to great entertainment facilities, AeroMexico is perfect for everything. You can enjoy the benefit of entertainment by watching movies, T.V. shows on your seat-back screens.

AeroMexico airlines serves almost 43 domestic destinations and 41 international destinations in 22 different countries.

AeroMexico Airlines provides various methods to make AeroMexico airlines flight reservations. Customers can make their flight reservations easily through the official AeroMexico website, through mobile phones using the AeroMexico application or by visiting directly to the airport. For hassle- free reservations , customers can contact on :tel:+1 202-684-3533.

Travelers can use the "AeroMexico flight change" option on the official website to make any changes in your reservations. You can also contact the customer support team which is available 24*7 to solve the queries. Customers have the right to change their flight without any fee if they do it within 24 hours and follow the flexible policies of AeroMexico airlines.

AeroMexico airlines allows its customers to cancel a non-refundable ticket and receive a full refund without cancellation fees or penalties, as long as a customer has booked the flight ticket 7 days ahead of the flight and so you can cancel it within 24 hours of booking.

AeroMexico has introduced three new routes i.e. Detroit- Mexico City, Detroit - Monterrey, and San Jose - Guadalajara.

It is reported and observed that AeroMexico has 24% less accidents than the average. Hence we can say that yes! AeroMexico is the safe Airline which is also known for its various services and amenities.

Also Read: Aeromexico Airlines Manage Booking

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