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Aeromexico Airlines Flight Booking | Tickets information

aeromexico airlines manage booking

Aeromexico is the major airline of Mexico launched in 1934 with the main hub at Mexico City International Airport. It has established three subsidiaries Aeromexico Connect, Aeromexico Contigo and Aeromexico Express. It is a part of Group Mexico and the founder participant of Sky Team, a universal alliance of airlines. It operates about 72 flights across more than 90 destinations in America, Asia and Europe from Mexico City, Guadalajara and Monterrey.

Aeromexico Airlines Destinations

Aeromexico airline flies to almost 43 domestic destinations and 41 international destinations within 22 countries.

ArgentinaBuenos Aires
BrazilSao Paulo
CanadaMontreal, Toronto, Vancouver
ChileSantiago de Chile
ColombiaBogota, Medellin
Costa RicaSan Jose
Dominican RepublicSanto Domingo
El SalvadorSan Salvador
GuatemalaGuatemala City
HondurasSan Pedro Sula
Mexico Acapulco, Aguascalientes, Campeche, Cancun, Chetumal, Chihuahua, Ciudad del Carman, Ciudad Juarez, Ciudad Obregon, Culiacan, Durango, Guadalajara, Hermosillo, Huatulco, Ixtapa, La Paz, Leon, Los Mochis, Manzanillo, Matamoros, Mazatlan, Merida, Mexicali, Mexico City, Minatitlan, Monterrey, Morelia, Nuevo Laredo, Oaxaca, Puebla, Puerto Vallarta, Queretaro, Reynosa, San Jose del Cabo, San Luis Potosi, Tampico, Tapachula, Tijuana, Torreon, Tuxtla Gutierrez, Veracruz, Villahermosa, Zacatecas
South KoreaSeoul
SpainBarcelona, Madrid
United KingdomLondon Heathrow
United States Austin, Chicago, Dallas, Denver, Detroit, Fresno, Houston, Las Vegas, Los Angeles, Miami, New York City, Orlando, Sacramento, Salt Lake City, San Antonio, San Francisco, Seattle/ Tacoma

How to make Aeromexico Airlines Flight Reservations?

Book an Aeromexico flight for your upcoming travel and go through the ticket booking process of the airline without any hassle! The Aeromexico flight booking process is very flexible and straight. It gives you freedom to book your tickets easily from various channels.

Aeromexico Airlines flight booking provide the flight tickets at the cheapest price and this is what makes it different from other airlines. Passengers can get flight tickets online, through an app or by visiting the airport. Below are some of the methods in which you can book your flight tickets according to your comfort and convenience.

Aeromexico Flight Booking via Official site

Booking an Aeromexico Airlines ticket via official site is what gives you more convenience and comfort at the comfort of your home. Customers can make hassle-free flight reservations through the official site of Aeromexico Airlines by following some easy steps:

  1. Go to the Aeromexico official website on your device web browser with a sufficient internet connection.
  2. Select the "flights" option on the homepage of the site.
  3. Enter all necessary details including name, destinations, dates, no. of passengers etc.
  4. Choose the type of trip, one-way, round-trip, multi-city from the drop-down list.
  5. After clicking on Search button, you’ll see all available flights on the homepage of your screen.
  6. Choose the flight that suits your itinerary and proceed further.
  7. Fill in all the details of the passenger(s) in the incoming pages.
  8. Select the payment option and make a transaction for your booking as you followed all the steps.
  9. You will receive a confirmation message on your registered email id on completion of the process.

Aeromexico Flight Booking via Mobile App

Aeromexico has also developed a mobile application to make your bookings easy and comfortable. Travelers can book their tickets online by just downloading and signing the app in their Android or IOS mobile phones. They can register themselves free of cost and get the benefits of being a regular Aeromexico Airlines customer.

Aeromexico Flight Booking at Airport

Travelers can purchase Aeromexico flight tickets from the reservation desk or the ticket office in their city, if available. Visit the airport and book your tickets by giving your details to an executive person available at the ticket counter of the airport.

Easy Check-in for your Flight with Aeromexico Airlines

Are you going to check-in for your Aeromexico flight for your upcoming trip and looking for an easy way to complete the process? If yes, then you can use multiple modes to complete the check-in formalities smoothly and efficiently. Here is what you need to know about flight check-in with Aeromexico Airlines:

You can complete Aeromexico check in online and print/download the boarding pass without standing in long queues. If you are holding a promotional or discounted fare, then you need to complete the check-in process at the airport.

  • Web Check-in for flights within Mexico is available up to 48 hours prior to departure.
  • Passengers get complimentary seating if they complete the online check in between 24 and 2 hours prior to the scheduled departure flight.
  • You won't be able to check in online during the two hours of your flight scheduled departure time.
  • After you completed the online check-in for your Aeromexico flight, you can call the airline’s customer service to cancel your check in modify your booking. You can change your travel date using this facility.
  • If you placed a cancelation request for your Aeromexico flight, then you may need to cancel the check-in request before the actual departure of your flight.
Aeromexico Airlines Web Check-in

The carrier allows travelers to complete their flight check-in process via the online method. You can check in for your flight at least 24 hours before takeoff on international flights and 48 hours before on domestic flights. You can evade long queues at the airport and save your precious time from getting wasted.

  1. Open the official website on your device web browser.
  2. Choose the web ‘check in’ tab on top of the home page.
  3. Fill in the details including ‘Reservation or ticket number’ and ‘last name’ of the passenger in the required fields.
  4. Select the flight for which you want to check in.
  5. Select the preferred seat as per the availability.
  6. Once you complete your Aeromexico check-in, download and print your boarding pass.

Baggage Policy of Aeromexico Airlines

Aeromexico gives you an opportunity to take your luggage onboard its flights without any hassle. This enables a customer to fly with their backpack, instrument, gaming equipment or favorite item on Aeromexico flights. Here is a detailed Aeromexico Airlines baggage policy that should give a readout before travel on its flights:

Carry-on Baggage

  • Passengers travelling in Aeromexico airlines are allowed to carry one personal item and one standard carry-on bag for free.
  • The maximum dimension of personal item and carry-on bag should be 21.5*15.7*10 inches or 55*40*25cm.
  • The weight of carry-on bag should not be more than 22 pounds or 10 kg.
  • Two items are permitted for free including a stroller, bassinet and diaper bag.

Checked Baggage

  • All checked bag must have maximum linear dimension of 62 inches or 158 cms.

Within Mexico

  • Basic Fare: no bag is included
  • Main Cabin: passengers can carry one bag of 55 pounds or 25kg.
  • Premier Class: passengers can carry two bags each weighing 70 pounds or 32kg.

Between Mexico, US and Canada

  • Main Cabin: no bags are included
  • Premier Class: passengers can carry two bags each weighing 70 pounds or 32kg.

Between Mexico and Central America

  • Main Cabin: passengers can carry one bag of 50 pounds or 23kg.
  • Premier Class: passengers can carry two bags each weighing 70 pounds or 32kg.

Between Mexico and South America

  • Main Cabin: passengers can carry one bag of 50 pounds or 23kg.
  • Premier Class: passengers can carry two bags each weighing 70 pounds or 32kg.

Between Mexico and Europe

  • Basic Fare: no bags are included
  • Main Cabin: passengers can carry one bag of 50 pounds or 23kg.
  • Premier Class: passengers can carry two bags each weighing 70 pounds or 32kg.

Between Mexico and Asia

  • Main Cabin: passengers can carry two bags, each weighing 50 pounds or 23kg.
  • Premier Class: passengers can carry three bags, each weighing 70 pounds or 32kg.

Fare Options on Aeromexico Airlines

Aeromexico airlines ticket booking provide different kinds of air tickets to the passengers.

Aeromexico Basic Fare

  • Tickets are limited and assigned randomly.
  • It cannot be upgraded to AM Plus or Class Premier.
  • A Traveler is allowed only one carryon bag.
  • Ticket is non-refundable.

Aeromexico Classic Fare

  • Seats to the Passenger are provided according to his/her demand.
  • This type of fare tickets can be upgraded to AM Plus or Premier Class.
  • Earn points for Club Premier (A flyer program for frequent air traveler).
  • The traveler having Classic fare ticket can go with one carryon along with one checked baggage.
  • It is refundable without any extra charge.

Flexible Fare:

  • Traveler sits on the seat which he preferred.
  • Earn Club Premier Points.
  • Traveler is allowed to carry one bag with one checked baggage.
  • The Flexible fare ticket allows the traveler to change date and time of his journey without any extra charge.
  • Tickets are refundable but will be credited to the airline for your next journey.

AM Plus Fare:

  • Traveler may have a seat of his own choice, if available.
  • Seats have large legroom to relax which adds an extra comfort.
  • Passengers can take benefits of Sky Priority at Airport.
  • Checked Baggage is allowed
  • Traveler has freedom to change date and time.
  • It is refundable with no cancellation fees.

Aeromexico Comfort Fare

  • This ticket allows two checked baggage with one carry bag weighing 18 kg.
  • Seats are allotted in Premier cabin with the salon Premier, if available.
  • Sky Priority is provided
  • It is non-refundable.

Aeromexico Premier Fare

Aeromexico’s Club Premier is the first frequent program established in Latin America. Passengers flying with Aeromexico can earn premier points for flying with Aeromexico airlines, all Sky Team member airline and other partners. If you are looking for a new program for Sky Team redemptions, then Aeromexico’s club premier is the best option. You can earn and redeem Aeromexico points in various ways.

Crediting Sky Team flights to Club Premier, several transferable points are also partner with Aeromexico Airlines. No matter whether you are travelling with Aeromexico airline or its partner airlines, customers are allowed one stopover per round trip award, which is a great deal for every customer. Even on shorter trips with Aeromexico Airlines, you can choose this option over a conventional award ticket.

Aeromexico members can and earn Aeromexico miles points and use these Club Premier points to get free Aeromexico flights and other affiliated airlines as well.

Aeromexico Cancellation and Refunds

Aeromexico has a flexible managing flight booking policies which one can opt for cancelling or changing their flight reservations. Customers can cancel their flights easily and can claim for refunds as well.

How to Cancel the Aeromexico Flights?

We are aware of the fact that your plans might get changed due to which you have to cancel your travelling plans as well. If you no longer wish to travel with the airlines, then it is important to be aware of all the details of the cancellation policy of the airline.

Travelers can avail for full refund only if the cancellation of flight bookings is done within 24 hours of purchases. Customers can cancel their booking in many ways. Aeromexico allows you to cancel your bookings through Aeromexico official website, through Aeromexico mobile app, etc. In case of flight cancellation after 24 hours of purchase, passengers need to click on the option "manage booking". For refunds, travelers need to submit the online "refund" form. Customers can also contact the customer support team of the airline for flight cancellation and refunds.


The cancellation policy depends on the fare and the flight class:

  • Basic fare, classic fare, Aeromexico plus fare, comfort fare: is non-refundable.
  • Flexible fare and premier fare: Is free.

Steps to Cancel Aeromexico Flights

  • Visit the official website of Aeromexico Airlines
  • Select the option "manage bookings"
  • Enter all the necessary details> click on the option "find"
  • Click on the option "cancel" > confirm the cancellation.

Aeromexico Check-in Options

When travelling in Aeromexico Airlines, various options are available for passengers to check-in before or after arriving at the airport.

Aeromexico Web Check-in

  • With web check-in facility, travelers can print their boarding pass 48 hours before the scheduled time for domestic flights and 24 hours before the scheduled departure time for international flights.
  • Web check-in closes 2 hours before the scheduled flight departure.

Web check-in is available only if:

  • The flight ticket is electronic and the bookings cannot have more than 6 passengers.
  • The flight reservations should not have special facilities or services like infants, unaccompanied minor, pets, etc.

Passengers are advised to arrive at the boarding gate at least 45 minutes before the flight departure.

Aeromexico Mobile Check-in

  • With Aeromexico Airlines mobile check-in, customers can get their boarding pass directly on their android or IOS mobile phones.
  • For domestic Aeromexico flights, mobile Check-in starts 48 hours before the scheduled departure and for international flights, it starts 24 hours before the departure time and closes 1 hour prior to the flight.

Kiosk Check-in

  • Use of automated Kiosk check-in option saves your time at the airport.
  • Airport Kiosk check-in is available between 1 day and 2 hours before the scheduled flight departure.

Aeromexico Latest Safety Measures for Passengers

The air travel industry has faced a lot of problems because of COVID-19. Now to fill the incurred loss, Aeromexico and other airlines have started their services with proper precautions and safety measures. Due to the Coronavirus outbreak, Aeromexico airlines has made many changes in its policies, flight schedules and is taking various safety measures for passenger’s and employee’s protection.

  • For customer’s satisfaction and convenience, proper social distancing is maintained at the airports, all the seats, sofas are properly sanitized and cleaned
  • The use of face masks is mandatory in all the Aeromexico flights
  • Everything in aircraft including seats, tray tables, etc. have been cleaned and sanitized.
  • All flight attendants must wear masks, gloves and avoid any kind of touch

Many changes in both domestic and international operations have been made due to Coronavirus. All the flights to Tokyo, Caribbean, Barcelona, London, Sao Paulo, etc. have been suspended and all the operations will resume from July 1.

Changes have been made in Domestic operations until 30 June 2020. The flight departing from Mexico City (Leon, Queretaro, Aguascalientes and San Luis) will resume its operations from June 8 with 7 frequencies per week.

Aeromexico Frequently Asked Questions

For Basic fare on AeroMexico flights are not changeable. And for classic fare one may charge upto $300 USD.

Travelers need to choose the option of easy refund at the time of AeroMexico airlines reservations to avail the refunds at the time of cancellation. In order to get a refund, you have to cancel your bookings at least 12 hours before the scheduled departure time.

AeroMexico Airlines do have their flexible and interesting policies for personal items and carry-on items. AeroMexico baggage fees are not that much, it is pretty normal. It allows the customers to carry one free carry on, one free personal item and your first checked baggage starts at $30.

Fortunately, AeroMexico airlines reservations provide amazing in-flight service, amenities and entertainment. From comfortable seats, delicious meals to great entertainment facilities, AeroMexico is perfect for everything. You can enjoy the benefit of entertainment by watching movies, T.V. shows on your seat-back screens.

AeroMexico airlines serves almost 43 domestic destinations and 41 international destinations in 22 different countries.

AeroMexico Airlines provides various methods to make AeroMexico airlines flight reservations. Customers can make their flight reservations easily through the official AeroMexico website, through mobile phones using the AeroMexico application or by visiting directly to the airport. For hassle- free reservations , customers can contact on :tel:+1 202-684-3533.

Travelers can use the "AeroMexico flight change" option on the official website to make any changes in your reservations. You can also contact the customer support team which is available 24*7 to solve the queries. Customers have the right to change their flight without any fee if they do it within 24 hours and follow the flexible policies of AeroMexico airlines.

AeroMexico airlines allows its customers to cancel a non-refundable ticket and receive a full refund without cancellation fees or penalties, as long as a customer has booked the flight ticket 7 days ahead of the flight and so you can cancel it within 24 hours of booking.

AeroMexico has introduced three new routes i.e. Detroit- Mexico City, Detroit - Monterrey, and San Jose - Guadalajara.

It is reported and observed that AeroMexico has 24% less accidents than the average. Hence we can say that yes! AeroMexico is the safe Airline which is also known for its various services and amenities.

Also Read: Aeromexico Airlines Manage Booking

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