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Call2reservations.com believes in customer’s satisfaction hence we are transparent about our policies, terms and conditions with our customers. Our website shows all the unseen terms and policies of our company and we also suggest each customer to go through all the policies before taking our services. Going on using our website will inform us that the customer has acknowledged all the policies, terms and conditions of our company and has fully agreed to all the privacy details as mentioned. In case any customer has any problem with our policies or with terms and conditions then he/she must hold back and discontinue using our website.

POLICIES FOR FLIGHT RESERVATIONS

We charge very nominal fees for each booking that you make with the airline. We are not responsible for increase and decrease of prices as it keeps on changing so the fees will be charged accordingly. Various promo codes, coupon codes are available which you can avail to get great discounts and deals on your flights. Extra fees will be charged if there will be any changes in flight bookings. For instance – in case you increase your baggage limit then you will be responsible to give extra fees for the same. On the contrary, in case of cancellation of bookings, the refund will be given only after inspecting that the cancellation is under the airline policies.
Important note : We have complete authority to make any changes in our terms and conditions, and in privacy policies as well. It is important for every user to read all terms and conditions and policies thoroughly and to be aware of that. If the user continues to use the website after all the changes that have been made, then it will alert us that the user has acknowledged all terms and conditions properly and agrees to the same.

OUR TERMS AND CONDITIONS

Our website has various rules and regulations to which customers have to go through thoroughly before taking any service. It is an advice to every customer to follow the terms and conditions mentioned in order to be very much clear about our website and so that you do not face any problem while obeying them. In any case if we notice that the customer is not taking all these terms and conditions seriously then he/she will be terminated and will not be able to use our website any longer. It is every individual’s responsibility to read and be aware of all the terms and conditions of a website. In addition, if any customer has any kind of dissent with terms and conditions, then he/she should not access our website. Continuing to use our website will indicate to us that you have acknowledged policies, terms and conditions completely and you agree to the same as mentioned.

PRIVACY POLICIES

Call2reservations.com believes in customer’s safety and security. Customer’s satisfaction is our main mantra. We respect the safety of customer’s important data and information. That's why we protect the data of the users of the website. We are really very thankful to all our users for their trust and believe in us. We have provided you all the privacy policies about our website and this will clear all your doubts and make you aware of all the facts i.e. why we collect data from you, and how your important information is safe with us.

In our privacy policy we make customers aware about the proper process involved in collection of all necessary data. We gather all essential information of our clients and customers in various ways. Mostly all the information is provided by the clients only, but some are collected without alerting them. Therefore, every customer must be aware of all the data that we collect from them and also about how we implement that.

It is suggested to every user to go through all the terms and conditions and be aware of all the privacy policies in order to stop any kind of problem. In case any customer has any problem with our policies then he/she must hold back and discontinue using our website. If the user continues to use the website, then it will alert us that the user has acknowledged all terms and conditions properly and agrees to the same. Our customer support team is available 24*7 to clear out your doubts and to solve your queries. Therefore, you can contact them in case you need any clarification.

SAFETY AND SECURITY OF DATA

Customer’s satisfaction is our main priority and to make our users feel secure, we do care about the safety of their important information. While collecting data for completion of booking process, and for enhancing our database to improve the functionality and services, we keep in mind that safety of user’s data is equally important for us. Therefore we do not involve any third party to use our database. In case any user finds anything weird, then he/she should immediately register a complaint to our customer support team, and we will try our best to resolve the matter as soon as possible.

METHODS OF DATA COLLECTION

There are two ways by which we collect all the necessary data from users or clients. The first method is when the user himself/herself provides all the essential information like name, age, address, email id, contact details, etc. On the other hand, the second method is, without notifying users about the same. We do collect other necessary information like details about system and IP through which user has accessed our website and also about the location from where the user is using our website.

WHY DO WE COLLECT DATA?

We collect data for the customer’s convenience and to increase our database to improve our own functionality and services. The leading purpose of collecting data is to finalize airlines flight reservation process properly. This data also helps us in analysing common queries and doubts related to airlines, so that we can implement various ways to deal with the same and to improve our services in any possible ways.

CANCELLATION POLICIES

We are not responsible for the increase and decrease of airfares as it keeps on fluctuating every day. We provide various promo codes through which you can avail great discounts and get coupons as well. In case of any changes in bookings, users will be responsible to bear any kind of charges. In case you have to postpone your flight bookings then you have to pay extra charges for that. Cancellation charges need to be paid by you in case you are cancelling your bookings.

Note : Cancellation charges will be there on each individual’s ticket.

REFUND POLICY

In case of cancellation of bookings, the refund will be given only after inspecting that the cancellation is under the airline policies. This process normally takes 3-4 business days, depending on the bank facility you are using.